Catalyst Leadership and Best Practice Summit 2025

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The Summit has Started

Welcome to the third Catalyst Leadership and Best Practice Summit

This year, we are committed to strengthening our journey from Good to Great and aligning our vision for the 2025/2026 financial year. The summit will focus on advancing our clinician-centric and commissioner-centric approaches, while emphasising bespoke complex care at home as part of our commitment to delivering compassionate, high-quality care. Through panel discussions, and interactive presentations, we create a community that empowers leaders to navigate the ever- evolving landscape of health and social care.

Embracing the Push, elevating Collaboration

In 2025/2026, our focus will be on ‘Push and Collaborate,’ laying the foundation for the new company values that will be introduced at the summit.

Embracing the Push, elevating Collaboration

In 2025/2026, our focus will be on ‘Push and Collaborate,’ laying the foundation for the new company values that will be introduced at the summit.

Catalyst Leadership Summit 2025 Agenda

Wednesday

26th February

Aztec Hotel & Spa

Bristol

United Kingdom

Start the day with a check-in, with an opportunity to network with colleagues before the start of the sessions.

  • Welcome address
  • Introduction to the 2025 Catalyst Leadership and Best Practice Summit theme and objectives
  • Moderator: Sophie Charman
  • Speaker: Trevor Mapondera
  • Q&A session with the audience

The Hedgehog Concept: Celebrating Our Progress

Join us as Group CEO, Mentor and Chairman, Trevor Mapondera revisit our Why and invite panelists to share their experience and progress in aligning passion with excellence and sustainability.

Exploring how we strengthen commissioner relationships, anticipate needs, and position ourselves as a trusted long-term partner.

  • Moderator: Trevor Mapondera
  • Panelists: Mable Mtambo, Dale Vickery, Kutie Ngundu, Sarah Smith, Goran Ilikj and Michelle Ward
  • Q&A session with the audience

Refreshments and opportunity for attendees to connect.

A discussion on how we empower clinicians with clarity, tools, and the right environment to enhance care and professional growth.

  • Moderator: Trevor Mapondera
  • Panelists: Mable Mtambo, Dale Vickery, Kutie Ngundu, Sarah Smith, Goran Ilikj and Michelle Ward
  • Q&A session with the audience

Highlighting innovations in home-based care and how we deliver personalized, high-quality support that sets new industry standards.

  • Moderator: Trevor Mapondera
  • Panelists: Sarah Clifford, Chloe Cummings, Carol Taylor, Sally Lockyer, Dolapo Jokosenumi, Aziza Shamte, Jacqueline Cumberlidge, Chantelle Lawton and Tee Ngundu
  • Q&A session with the audience

An opportunity to connect with colleagues over lunch.

This session will introduce the why behind our newly evolved values, reinforcing their significance in shaping our culture, decisions, and impact. Through discussion and reflection, we will align on how these values drive us forward on our journey from Good to Great.

  • Speakers: Trevor Mapondera, Hollie Abdulgader and Deanna Osborne
  • Q&A session with the audience

Join Group CEO, Mentor and Chairman, Trevor Mapondera as he leads a Q&A session with our clinicians, delving into their day-to-day experiences. This interactive panel is an opportunity to gain valuable insights, understand their challenges, and celebrate their contributions to delivering exceptional care.

  • Moderator: Trevor Mapondera
  • Panelists: Joyce Tendai Chimkupete, Ishola Patrick Adewale and Denis Nsbuga
  • Q&A session with the audience
  • Refreshments and opportunity for attendees to connect.

Facilitated by Group CEO, Mentor and Chairman, Trevor Mapondera, this panel features representatives from our CPN and Therapy Team. The session will explore how our multidisciplinary approach enhances collaboration, improves care delivery, and demonstrates measurable value to commissioners through impactful outcomes.

  • Moderator: Trevor Mapondera
  • Panelists: Amy Butler, Georgina Rickard, Lesley Robins and Chiedza Musadaidzwa
  • Q&A session with the audience

Facilitated by Group CEO, Mentor and Chairman, Trevor Mapondera, this panel features the Senior Leadership Team as they tackle the challenges of operating in an ever-changing sector. Through candid insights, and confronting brutal facts, they will confront industry realities and share their personal journeys toward embodying Level 5 Leadership.

  • Moderator: Trevor Mapondera
  • Panelists: Sophie Charman, Louise Bray, Ivana Vasilevska, Antoaneta Krstevska, Sacha Frost, Snezhana Mihajlov, Hollie Abdulgader and Deanna Osborne.
  • Q&A session with the audience

Facilitated by CEO and Co-Founder of Catalyst Foundation, Mayda Mapondera, this panel features She Camp participants as they discuss how their involvement in the program has made a significant difference in their lives and the lives of young individuals. They will share their unique journeys of becoming sponsors, extending their empowerment to a new generation of girls.

  • Moderator: Mayda Mapondera
  • Panelists: Jo Anrews, Sarah Smith, Tracey Prewett

In reflecting on our journey from Good to Great, Group CEO, Mentor and Chairman, Trevor Mapondera will offer a comprehensive recap of our company’s progress, celebrating our achievements and learning experiences.

Join us in this final gathering as we unify our efforts and prepare to embark on the next phase of our journey together and aligning our objectives, strategies, and practices for the upcoming financial year 2025/2026.

Enjoy networking, celebrating, and relaxing over food and drinks in the Cotswold Suite.

17:30 - 23:00 Connecting Time

Enjoy networking, celebrating, and relaxing over food and drinks in the Cotswold Suite.

Get ready for the Summit!

Join the Conversation

Following each presentation and panel discussion, we invite you to actively participate in a 10-minute Questions & Answers session, allowing every participant to ask questions via the chat box, will be active a day before the event. Take the opportunity to engage, share your thoughts, and be an integral part of the valuable exchange of ideas shaping our Leadership and Best Practice Summit.

Your voice matters, and your active participation will add value to the collective knowledge and experience in the room.

Your 2024 Summit Experience

Share Your Experience

Each year, we’re focused on improving your experience at the Catalyst Leadership and Best Practice Summit. Your input matters-please share your feedback with our brief questionnaire at the end of the summit.